We want to thank you and appreciate your service or product purchase with us on our Website caguruji.in (after this, referred to as “CA Guruji”). Kindly read this Privacy Policy and the CA Guruji Terms and Conditions thoroughly, as they will give you the necessary information and guidelines about your rights and obligations as our customer, with honor to any purchase or service we provide.
We execute every effort to give the service to you as per the specifications and timelines specified against each service or product bought by you from CA Guruji. However, due to any cause, If we are unable to provide you with the service or product you purchased from us, then you shall be entitled to a refund which will be subject to the following circumstances:
- The Refund shall be only considered if there is a clear, visible need for the service or product purchased from CA Guruji.
- If a buyer has paid for a service and then demands a Refund only because there was a change of mind, the Refund shall not be granted as there is no mistake, defect, or onus on CA Guruji.
- Refund applications shall not be considered after the work has been shared with you in case of a change of mind. However, we shall provide you the option of using the amount paid for by you for an alternative service in CA Guruji amounting to the same value, and the said amount could be implemented in part or whole towards the said new service.
- If the application for a Refund has been proposed 7 Working Days after the purchase of a service or product has been formed, and the same has been suggested and communicated via email or through any form of communication declaring that the work has been accomplished, then, the such Refund request shall be considered invalid.
If CA Guruji has approved the application for the settlement, the same shall be processed and intimated to you via email. This Refund process could take a minimum of 1 Works Day to process and will be credited to your bank account respectively. We shall examine the Refund process with care and ensure that the money spent by you is returned to you at the earliest.
